Connective Health today announced a partnership with Keena Healthcare Technology to deliver external clinical insights directly into the EHR workflows of clinics on Altera Touchworks and Veradigm.

Succeeding in value-based care means knowing what happens to your patients outside your walls. Hospital admissions, specialist visits, and pharmacy fills live in other systems, and chasing those records by fax and phone takes time care teams do not have. Connective Health connects to national networks and state HIEs, cleans and analyzes outside EHR and pharmacy records, and surfaces what matters. Through Keena's deep EHR integrations, those insights now show up where providers already work.

What clinics can do with the partnership

  • New patient onboarding: Start intake with updated contact information, recent encounters, active diagnoses and medications, diagnostic reports, and two years of labs, attached to the chart.
  • Risk adjustment: Review potential chronic conditions missing from the record, see the supporting evidence, and accept the new codes in a single pop-up window.
  • Quality gap closure: Find screening results and open care gaps from outside records, including medication adherence, before the visit.
  • Discharge follow-up: Get timely discharge notes with new diagnoses and medications so teams can reach the right patients quickly.

Organizations using Connective Health have seen a 52% reduction in new patient intake time, 20% less manual work chasing records by fax and phone, and new chronic diagnosis codes surfaced for 1 in 10 patients, with 84% of suggested diagnoses accepted by physicians.

“Our clinics told us the same thing again and again: the information exists, but it is not where my team works. Partnering with Keena closes that gap.” said Ryan Hess, CEO of Connective Health. “Their EHR integrations put Connective Health's insights inside the workflow providers already use, so complete patient context is part of the visit instead of a separate project." 

“Adoption comes down to workflow. When outside records, care gaps, and potential chronic conditions land in the patient’s chart, ready to act on, they get used. Partnering with Connective Health brings that to our Altera TouchWorks and Veradigm clients, so providers can close a gap or accept a diagnosis without ever leaving the record.” said Craig Luce, Founding Partner, Keena Healthcare Technology.

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